Optimization of Processes and Structure Organizational

Process Optimization Services and Organizational Structure

We help increase business efficiency through projects that require defining, documenting, restructuring and/or improving the quality of your processes. We explain the benefits of end-to-end process analysis instead of focusing on functional silos.

We use various methodological approaches according to the nature of each project, such as: Lean Six Sigma, BPMN (Business Process Model and Notation), etc.

In addition, we have various participation schemes, offering for each project a complete team, SMEs (Subject Matter Experts or specialists) and we can work globally or cover a particular aspect (individual track).

Diagram of organizational processes

Operation Model, some points to consider:

Why is it necessary to carry out process improvement? Our focus.

Let's first define what a business process is:
Processes are a continuous, repeatable series of related activities that, through the use of resources, convert one or more inputs into one or more outputs, creating value for the customer.

Processes are necessary to fulfill the company's Mission, but not all are equally important. There are several types: substantive, strategic and support. However, on a day-to-day basis, people can execute them without knowing how their task connects with the whole or why they do it.

Process Disaggregation

Any company that needs to innovate, whether because it is seeking continuous improvement or increasing its efficiency, must analyze its processes. Coacharte supports them in this effort. Our experts observe and interview people to disaggregate processes until they reach the task level.

Once they are clear and classified, we work with the client to redefine the organizational structure and identify the functional automation requirements, using as a guide the objectives that senior management has set.

Methodological framework

Analysis of the Current Situation

High Level Design

Detailed Level Design



Training on the Job

By applying the “Training on the Job” scheme, we help the results of the initiatives to be sustained over time and we also contribute to promoting continuous improvement. Therefore, we train the client's team so that they know how to carry out each of the activities. 

Some of our customers